TeenWurk is a safe place for young people to find work. This Acceptable Use Policy ("AUP") sets the rules for everyone who uses the TeenWurk app, website, and services (the "Service"). It applies in addition to our Terms of Service. By using the Service you agree to follow this AUP. Because our community includes minors, we enforce these rules strictly.
01Who This Applies To
This AUP applies to all users of the Service — teen and young-adult job seekers, employers and their representatives, parents and guardians, and anyone else who accesses the Service. If you use the Service on behalf of an organization, you agree to this AUP for that organization.
02What You Can Do
You are welcome to use the Service to:
- Create an honest profile and resume that accurately reflect your skills, availability, and experience;
- Search and apply for age-appropriate, legally compliant jobs;
- Communicate respectfully with employers about genuine opportunities;
- Use the Wurk AI coach for resume feedback, interview prep, and career guidance;
- Post legitimate job opportunities that comply with all applicable labor and child-labor laws (employers);
- Report content or behavior that violates this AUP.
03What You Cannot Do
You may not, and may not help anyone else, do any of the following:
- Break the law or use the Service for any illegal purpose, including violating child-labor, wage-and-hour, or work-permit laws.
- Misrepresent yourself — falsify your age, identity, employer, credentials, or the nature of a job.
- Harass, bully, threaten, or exploit any user, or contact a minor for any purpose unrelated to a legitimate job opportunity.
- Solicit sexual, romantic, or otherwise inappropriate contact, or request revealing photos, personal financial details, or off-platform private communication with a minor.
- Post scams or fraudulent listings, "pay-to-apply" schemes, pyramid or MLM offers, or jobs requiring upfront payment from applicants.
- Post prohibited work — hazardous jobs banned for minors, gig work that violates local law, or any role that is unsafe or age-inappropriate.
- Collect or scrape data, harvest contact information, or use bots, crawlers, or automated tools without our written permission.
- Compromise security — attempt to access accounts or systems you are not authorized to use, upload malware, or disrupt the Service.
- Post harmful content — hateful, violent, discriminatory, sexually explicit, or otherwise objectionable material.
- Infringe rights — violate anyone's intellectual property, privacy, or other rights (see our DMCA policy).
- Circumvent protections we put in place for minors, including messaging safeguards and screening.
04Special Rules for Employers
Employers carry heightened responsibilities on TeenWurk. In addition to the rules above, employers must:
- Only post real, lawful jobs that comply with federal, state, and local child-labor and employment laws for the applicant's age and location;
- Accurately describe the role, hours, pay, and location, and never post "bait" listings;
- Never request money, banking credentials, government IDs (beyond what the law requires for hiring), or explicit content from applicants;
- Keep all communication professional and job-related, and conduct it through the Service where required;
- Use applicant information only to evaluate candidates for the specific role — see our Employer Agreement for data-use restrictions;
- Not discriminate against applicants in violation of applicable law;
- Comply with all obtaining-of-consent, work-permit, and supervision requirements for minor employees.
Minor-Protection Provisions
Keeping minors safe is our highest priority. Any attempt to exploit, groom, endanger, or inappropriately contact a minor results in immediate, permanent removal and, where warranted, a report to law enforcement and the National Center for Missing & Exploited Children (NCMEC).
- Adults may only contact minor users through the Service and only about legitimate job opportunities.
- Requesting private/off-platform contact, personal addresses, or images from a minor is strictly prohibited.
- We deploy safeguards on messaging and screening for employer accounts. See our full Minor Protection Policy.
06Content Standards
Everything you post — profiles, resumes, listings, and messages — must be accurate, lawful, respectful, and appropriate for a platform used by minors. We may remove content that violates these standards and may screen listings before they go live.
07Reporting Violations
If you see anything that violates this AUP — a suspicious listing, an inappropriate message, or unsafe behavior — please report it right away:
- Use the Report option in the app on any profile, listing, or message; or
- Email safety@teenwurk.com with details.
If someone is in immediate danger, contact local emergency services first. For urgent child-safety concerns, email safety@teenwurk.com and we will respond promptly.
08Enforcement
We may investigate suspected violations and take any action we consider appropriate, including removing content, issuing warnings, and suspending or permanently banning accounts. Serious violations — especially those endangering minors — result in immediate termination and may be reported to authorities. We may act with or without notice, and our decisions are made to protect our community.
09Contact Us
TeenWurk, Inc.
Report abuse & safety concerns: safety@teenwurk.com
General support: support@teenwurk.com
Miami, Florida, USA