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We're here to help you get to wurk.

TeenWurk, Inc.  ·  Miami, Florida, USA

Need a hand? Whether you're applying to your first job, managing your account, or you're a parent with a question about your teen, we're ready to help. The fastest way to reach us is by email, and we reply to every message.

Email Us

support@teenwurk.com

General help, account questions, and technical issues.

Response Time

Within 2 business days

Most questions are answered much sooner. Safety concerns are prioritized.

Urgent Safety Concerns

If you believe a young person is in immediate danger, contact your local emergency services first. To report harassment, inappropriate contact, or a safety issue on TeenWurk, email support@teenwurk.com with the details, or use the Report option built into job listings, messages, and the Wurk AI coach inside the app.

Frequently Asked Questions

How do I apply to a job?

Open the TeenWurk app and browse jobs on the Home or Map tab. Tap a listing to see the full details — pay, schedule, location, and age requirements. When you find one you like, tap Apply. TeenWurk only shows you jobs you're legally allowed to work based on your age and state, so everything in your feed is a job you can apply to. Make sure your profile and resume are filled out first so employers can learn about you.

How do I delete my account?

You can delete your account at any time from inside the app: go to Settings → Account → Delete Account (in the More tab). You'll be asked to confirm, and then we permanently remove your profile, resume, applications, and messages. Your Firebase authentication record is deleted as part of the same process. We finish deleting or de-identifying your personal information within 30 days, except for the limited records we're legally required to keep. For full details, see the Data Retention & Deletion section of our Privacy Policy.

How do I report a problem?

Every job listing, employer message, and Wurk AI response has a built-in Report option — use it to flag anything that seems like a scam, is inappropriate for teens, or makes you uncomfortable. Our moderation team reviews every report. You can also block an employer directly from a conversation, or email us at support@teenwurk.com if you'd rather explain the situation to a person.

How do I contact an employer?

Once you apply to a job, you can message the employer directly through the app's secure messaging. Keep all communication inside TeenWurk — never move a conversation to a personal number, email, or payment app, and never send money or share financial information. A legitimate employer will never ask you to pay to apply or to buy gift cards. If an employer asks you to do any of these things, use the Report option and tell a parent or guardian.

Do I need a work permit?

It depends on your age and your state. Many U.S. states require workers under 16 (and sometimes under 18) to obtain a work permit or employment certificate, often issued through your school. TeenWurk surfaces the rules that apply to your state, but requirements change and your employer or school is the best source for the exact paperwork. As a general rule: confirm your permit requirements before your first day, and keep a copy for your records. TeenWurk does not issue work permits and does not provide legal advice.

I'm a parent — what are my rights?

TeenWurk is built for young people, and parents and guardians have an active role. If your child is under 18, you can review the information we hold about them, request corrections, ask us to delete their account and data, or ask us to stop further collection of their information. Children under 13 are not permitted on TeenWurk at all. To make a request or ask a question, email privacy@teenwurk.com from an address we can verify against the account. See our Children & Teens (COPPA) section for the full explanation of parental rights.

How do I recover access to my account?

If you're locked out, use the password-reset option on the sign-in screen, or sign in again with the same provider (Apple, Google, or email) you used to create your account. If you still can't get in, email support@teenwurk.com from the email address on your account and we'll help you regain access.

More Help

TeenWurk, Inc.

General support: support@teenwurk.com

Privacy & parental requests: privacy@teenwurk.com

Read our Privacy Policy and Terms of Service.

Miami, Florida, USA